Privacy Policy

Last updated: April 2026

VikFlow collects and uses limited personal information to operate this website and provide services.

1. Client Data and Our Role as a Data Processor

In the course of providing our automation and operational services, VikFlow may process data originating from our clients' e-commerce platforms (e.g., Shopify). In these instances, VikFlow acts strictly as a Data Processor, while our client remains the Data Controller.

We only process, route, or utilize this data as explicitly instructed by the client to facilitate their requested automation workflows. We do not claim ownership of, sell, or use our clients' customer data for our own marketing or any other external purposes.

2. Information We Collect Directly

• Name and email submitted through forms
• Message content from contact forms
• Email address for newsletter subscriptions
• Basic usage data (if analytics tools are used)

3. Third-Party Services and Sub-Processors

We employ trusted third-party companies and individuals to facilitate our Website and Services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Current third-party sub-processors include, but are not limited to:

• Automation Platforms: Used solely within the scope of active client contracts to execute agreed-upon workflows.
• Cloud Hosting Providers: Used to securely host our website and internal operational infrastructure.
• Payment/Checkout Providers: Platforms like Gumroad used for processing digital template transactions.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

For our B2B clients, any data processed through custom automation workflows is retained only as long as required to execute the workflow or as dictated by the specific third-party tools utilized. Upon termination of a service contract, we do not retain local copies of our clients' end-user data unless explicitly required for legal compliance or dispute resolution.

5. Data Security

We take reasonable steps to protect your information, but no system is completely secure.

6. Your Rights

You may request access, correction, or deletion of your data by contacting us.

7. Contact

Email: souvik@vikflow.com